STAY IN THRIVE
CALL TEMPLATE
DANCE WITH CONCERNS
Graduating (to Stay in Thrive)
1. STAY IN THRIVE
Subject: I recorded a video for you!
Hi Name,
I’m Tiani, the Member Success Concierge here at Thrive.
I have appreciated seeing __________________!
Recent post in Thrive FB Group, or Thrive Call, or Members Dashboard.
I also see that your
_____(Client Attraction Mastery/Platinum) program is coming to an end in the next (# of ) months, and I would love to have a check in call with you.
I made a special video for you (it’s short), with some next steps to support you.
If you watch the video and would like to join me for a call, I would be happy to support you. Here’s the link to book a session with me.
And, if there’s anything else I can do to support you to Thrive, let me know!
Video
Hi NAME!
I’m Tiani, the Member Success Concierge here at Thrive! I see that your _____(Client Attraction Mastery/Platinum) program is coming to an end in the next (# of ) months!
And I would love to have a check in call with you.
I’d love to hear how your time in Thrive has been so far…
I’d love to talk with you about how to finish _____(program) strong!
And, I’d love to discuss next steps for you as to how you can reach your vision for this upcoming year.
If you’d like to hop on Zoom with me, I would be happy to support you. Just look in my email for the booking link!
And, if there’s anything else I can do to support you to Thrive, let me know!
2. CALL TEMPLATE
Prep & Intentions
1. Pull up your Zoom Link Your Zoom Link
2. Look them up in Members Dashboard
3. Check their recent posts in Thrive FB Group
4. Read Intentions below.
Intention:
1. Help them make a great decision for their Future Self!
2. If they're going VIP, help them feel EXCITED about the decision!
3. If they're not going to continue, help them feel as great as possible about Thrive and about their next step.
Call Template
Hi (Name)! It’s really great to see you /meet you! I really like your ____(zoom background…) and I’m excited to support you in any way I can!
I have us down for ____30 min, but I have a small cushion if we need an extra few minutes. And, we are recording this call, however… if at any time you want me to turn off the recording, I would be happy to do so… sound good?
Intention:
Awesome! So, my intention for this call is to celebrate the progress you've made in your life and business since you joined Thrive! And, I'd love to hear where you want your business to be in 6 months...
And, then, I would love to share 2 exciting HIGHLY VALUABLE bonuses that we've added to our _________(Mastery/Platinum/Platinum Plus) Program and talk about next steps to reach your vision.
Sound good?
Deeper Check In
If relevant: I have appreciated seeing some of your successes__________________! (from looking them up in Thrive FB Group and/or Members Dashboard)
Awesome! I'd love to hear what your business was like when you first came to Thrive and the progress you've made since you've been in Thrive.
Acknowledge and Reflect
And, where would you like to be 6-12 months from now?
Acknowledge and Reflect
What challenges could get in your way? Or what could stop you from reaching this vision?
Acknowledge and Reflect
How important is reaching your vision?
Leaning In
Awesome! I hear that you want _____(vision) and that _________(challenges) could get in your way. And, that it's _____(very) important to you to reach this vision. I would recommend that we keep rocking your business together in Thrive. And, I have 2 exciting gifts I would like to share with you!
Go to Potential Upgrade (to Upgrade)
(This will take you right to the Invitation where you can invite them to stay in Thrive or upgrade, based on their vision.)
Not Leaning In
Go to next section
3. DANCE WITH CONCERNS
Service
If it’s 5 years from now and your business is still in this same place, how do you feel?
How about 1 year from now?
What would most support you to reach your vision?
Connection
Share your Deeper Thrive Hero’s Journey Story:
Low Point Before Thrive
Concerns you had about joining Thrive.
Why you joined Thrive.
Best Success since joining Thrive as well as other successes you’ve seen in Thrive.
How does this resonate with you?
Acknowledgement
I believe in you and I believe you can do this. Can you share about a time when you were up against a big obstacle and you overcame it.
Wow! That’s amazing! And I’m curious, what is your biggest take-away from that experience?
And, how could that support you today?
Curiosity
How many new clients would it take for you to feel really confident about money?
If you let go of your business, what would you do?
What would you do if you knew you couldn’t fail?
What would your future self from 5 years from now want you to do?
Leaning in
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